Customer Experience

Agility CRM+  keeps customer experience a top priority.

AGILITY is a simple and intuitive web platform for client/customer data, scheduling, tasks and billing for multiple vertical markets including Legal, IT, design firms, and construction/project management firms. The software is designed in such a way that it can work across industry verticals and can be configured for each industry with personalized system labels and configuration.

Its a modern-generation CRM+ system built with modern technology stack, and hosted on robust and secured cloud infrastructure that helps businesses build, maintain, and scale relationships with their customers and prospects, and keep the customers up to date and informed and create an exceptional experience.

Agility Customer Portal allows contacts direct access to project and task statuses as well as a feature to add tasks and service tickets to projects to be assigned internally. The service request of customer is sent immediately to an Administrator. This in turn results in quick and fast assignment/allocation of the service request. The customer interface provides the details of status like in progress, completed , time of completion, assigned staff/ user for service request, and any important information related, thus giving customer a 360 degree view and updates.

Looking to provide superior customer experience and attentive customer support ? Check out Agility, a New Type of CRM.